Privacy Policy

Who we are

Recruitment Helpline Ltd is the data controller for the personal information described in this policy. For privacy questions, requests or complaints, contact us through our contact form.

How we use your information

When you contact us, we use your name, contact details and the information in your message to respond and keep a record of your enquiry. We rely on our legitimate interest in handling enquiries. If you ask us to take steps towards a contract with you, such as preparing a quote, we use the information we need to take those steps. We need enough contact information to reply to you.

When you visit our website, our hosting systems record technical information such as your IP address, the pages requested and the time of the request. We use these logs to keep the website secure and diagnose faults. We rely on our legitimate interest in operating a secure and reliable website.

How long we keep your information

• Enquiry records: [State how long you keep form submissions and copies in your inbox or other systems, or explain how you decide when to delete them.]
• Website logs: [State the hosting log retention period or explain how it is determined.]

Who we share your information with

Our website hosting, form processing and email providers may handle personal information to help us run the website and respond to enquiries. We may also share information where the law requires us to do so.

Cookies

Cookies are small files that a website can store on your device. The list below explains what we use them for and how long they last.

• [Cookie name] is set by [provider] for [purpose] and lasts for [duration].

Your rights

You can ask for a copy of your personal information or ask us to correct it. Depending on how we use your information, you may also have the right to ask us to delete it, restrict how we use it or provide it in a portable format.

You have the right to object to processing based on our legitimate interests.

To exercise your rights or make a data protection complaint, use the contact link at the top of this policy. You also have the right to complain to the Information Commissioner's Office.